Accessibility statement

Accessibility policy

The crime statistics portal is committed to making this website accessible in accordance with Royal Decree 1112/2018 of 7 September on the accessibility of public sector websites and applications for mobile devices.

This accessibility statement applies to the website of the Crime Statistics Portal.

Compliance status

This website is partially compliant with Royal Decree 1112/2018 of 7 September, due to the non-compliance and exceptions of the aspects listed below.

Non accessible content

Non-compliance with UNE-EN 301549:2022 Standard

According to UNE-EN 301549:2022 Standard, this website is not accessible in the following points:

  • In some resolutions the visual page reading order is different from the structural order for the language area and navigation menu. Requierement number 9.1.3.2. Meaningful sequence.
  • In some resolutions focus order is not consistent with reading order for languages. Requierement number 9.2.4.3. Focus order.
  • Documents may appear in Spanish when browsing in English not notifying language change. Requierement number 9.3.1.2. Language of parts.
  • Some PDF office files do not fully meet the accessibility requirements.
  • There could be punctual editing errors in some web pages.

Disproportionate burden 

Not applicable

The content that´s not within the scope of the accessibility regulations

RD 1112/2018 provides in article 3.4 that some web content is exempt from compliance with accessibility requirements. As an example, the following are shown:

  • Office automation file formats published before 20 September 2018, unless they are necessary for active administrative tasks.
  • Third-party content that is not funded or developed by, or under the control of, the obligated entity.

Preparation of this accessibility statement

This statement was prepared on the 8th of March 2019.

In order to prepare the statement, a self-assessment was carried out by the organisation itself.

The date of the last revision: 28th October 2022.

Comments and contact details

You can make communications about accessibility requirements (article 10.2.a) of RD 1112/2018 such as:

  • report any possible non-compliance on the part of this website.
  • communicate other difficulties in accessing the content.
  • to make any other query or suggestion for improvement relating to the accessibility of the website.

The following channels of contact are available for communication:

Application procedure


In accordance with article 13 of Royal Decree 1112/2018 of 7 September, on accessibility of public sector websites and applications for mobile devices, you can initiate the complaints procedure:

Art 13.1. If, once a request for accessible information or complaint has been made, it has been rejected, the person concerned does not agree with the decision adopted, or the response does not meet the requirements referred to in article 12.5, the person concerned may initiate a complaint to find out and oppose the reasons for the rejection, urge the adoption of the appropriate measures in the event of not agreeing with the decision adopted, or state the reasons why it is considered that the response does not meet the requirements demanded. You may also file a complaint if you have not received a reply to a complaint within twenty working days.

To initiate the complaint you must download and fill in the template for complaints regarding Web Accessibility of the Ministry of the Interior that you will find at the following link: Instructions for downloading and submitting complaints regarding web accessibility.

Once completed, you must send it to the Subdirectorate General for Quality of Services and Innovation, through one of these two channels:

Translated with www.DeepL.com/Translator (free version)

Complaints will be received and processed by the Undersecretariat for Economic Affairs and Digital Transformation of the Ministry of Economic Affairs and Digital Transformation.

Optional Content

  • This website applies the requirements of the UNE-EN 301549:2022 Standard considering the exceptions of RD 1112/2018.
  • In addition, accessibility is validated locally using the Web Accessibility Observatory (OAW) Tracker tool, the latest revision having been carried out on the 28th of October 2022.
  • This website is designed for responsive viewing, using the "Responsive Web Design" technique, which means that it adapts correctly to different devices and screen resolutions.
  • HTML5 has been used as the markup language and CSS 3 style sheets have been used for the presentation of the design.
  • The links provide details of the function or destination of the hyperlink.
  • Depending on the browser, it will be necessary to use one combination of keys or others to use the keyboard shortcuts:
    • Keys to zoom:
      • Ctrl y + ó Ctrl + Mouse Wheel Forward: Zoom In
      • Ctrl y – ó Ctrl + Mouse wheel back: Zoom out.
    • Turn full screen mode on or off:
      • F11
    • Moving around the web:
      • Space bar ó PgDn: Scroll down in a frame.
      • Uppercase + Space bar ó PgUp: Scroll up a frame.
      • Home Key: Go to top of page.
      • End Key: Go to the bottom of the page.
      • Click the mouse scroll up or down.

Useful links