Accessibility

The Crime Statistics Portal, under the General Directorate of Coordination and Studies of the State Secretariat for Security of the Ministry of the Interior, has committed to making this website accessible, in accordance with Royal Decree 1112/2018 of September 7, on the accessibility of websites and mobile applications in the public sector.

This accessibility statement applies to the website: Crime Statistics Portal, published at the following domain: https://estadisticasdecriminalidad.ses.mir.es/publico/portalestadistico/

This website is: Fully compliant with Royal Decree 1112/2018 of September 7, on the accessibility of websites and mobile applications in the public sector, due to the lack of compliance and exceptions in the aspects indicated below.

The content collected below is not accessible for the following reasons:

Non-compliance with the Spanish standard UNE-EN 301549:2022, equivalent to the European standard EN 301 549 V3.2.1 (2021-03)

• Some office documents in PDF format do not fully meet accessibility requirements.
• There may be occasional editing errors on certain web pages.
• When using the search engine, there may be situations where new content is added to the page without changing the user's context.

Disproportionate burden

• Not applicable.

The content does not fall within the scope of applicable legislation

• There are office documents in PDF or other formats published before March 8, 2019 that do not fully meet all accessibility requirements.
• Online mapping and cartography services are also excluded, as long as essential information is provided in a digitally accessible format in the case of maps intended for navigation purposes. For example, a map viewer such as Google Maps (or any proprietary cartographic system) embedded in a website to show the location of city registration offices would be exempt, but in any case, the physical address of those offices should be included in an accessible format on the same page.

This accessibility statement was prepared on March 20, 2025.

The statement was prepared based on a self-assessment conducted by the Statistical Crime Portal.

Last review of the statement: March 20, 2025.

You may communicate accessibility requirements (Article 10.2.a of Royal Decree 1112/2018), such as:

• Reporting any possible non-compliance by this website.

• Conveying any other difficulties in accessing the content.

• Making any other suggestions or inquiries regarding accessibility improvements of the website.

• Via the following email address: ses.portalestadistico@interior.es

You may also file a complaint regarding compliance with the requirements of Royal Decree 1112/2018 or request accessible information concerning:

• Content that is excluded from the scope of application of Royal Decree 1112/2018, as established in Article 3, Section 4.

• Content that is exempt from compliance with accessibility requirements due to disproportionate burden.

These can be submitted through the Generic Instance form available on the Electronic Headquarters of the Ministry of the Interior, as well as through the other means provided by Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.
The request must clearly specify the facts, reasons, and the petition in a way that proves it is a reasonable and legitimate complaint or request.

Communications, complaints, and requests for accessible information will be received and handled by the Subdirectorate-General for Service Quality and Innovation.

In accordance with Article 13 of Royal Decree 1112/2018 of September 7, on the accessibility of public sector websites and mobile applications, the following may be initiated:

Article 13.1. If, after submitting a request for accessible information or a complaint, it has been rejected, the interested party disagrees with the decision, or the response does not meet the requirements set forth in Article 12.5, the interested party may initiate a complaint to understand and challenge the reasons for the rejection, request the adoption of appropriate measures if they disagree with the decision, or explain why they consider the response does not meet the required requirements.

A complaint may also be initiated if the twenty-business-day period has elapsed without receiving a response to a complaint.

To initiate a complaint, you must download the Web Accessibility Complaints Form template and complete it. You can submit it to the Subdirectorate General for Service Quality and Innovation through one of these two methods:

• Online: through the electronic registry using the procedure available on the Ministry of the Interior's website (requires a digital certificate and the ability to perform an electronic signature using a Java applet or Autofirma application).
• In person: by submitting the duly completed form printed on paper to the registry assistance office network.

Against the resolution of this complaint, appropriate administrative appeals may be filed, in accordance with the provisions of Article 112 of Law 39/2015, of October 1, 2015.

This website applies the requirements of Standard UNE-EN 301549:2022, equivalent to the European Standard EN 301 549 V3.2.1 (2021-03), taking into account the exceptions established in Royal Decree 1112/2018.

• Additionally, accessibility is validated using the Web Accessibility Observatory (OAW) tracking tool locally, with the last review carried out on January 28, 2025.

• This website is designed for responsive display, using the “Responsive Web Design” technique, allowing proper adaptation to various mobile and desktop devices.

• HTML5 has been used as the markup language, along with CSS 3 style sheets for visual design.

• Links provide details about the hyperlink’s function or destination.

• Depending on the browser used to access the portal, a combination of keys may be required to use keyboard shortcuts:

  Keyboard shortcuts (Alt + Key or Alt + Shift + Key):

  • Key S: Skip navigation and go to main content.

  • Key 1: Go to the Home page.

  • Key 3: Go to the Site Map page.

  • Key 4: Open the Search tool.

  Page view and zoom controls:

  • F11 key: Toggle full screen mode on or off.

  • Ctrl key + plus key or Ctrl key + mouse wheel forward: Zoom in.

  • Ctrl key + minus key or Ctrl key + mouse wheel backward: Zoom out.

  Website navigation:

  • Spacebar or Page Down key: Scroll down a frame.

  • Shift key + Spacebar or Page Up key: Scroll up a frame.

  • Home key: Go to the top of the page.

  • End key: Go to the bottom of the page.

  • Click the mouse scroll wheel: Scroll up or down.